SENA Phase 2 – Sprint 4 Notes

Our goals in this sprint were to: 1) Continue co-designing the service with partners – to better understand how the solution could be used to support more joined-up and effective partnership working in Huntingdonshire, and understand where it could help deliver wider benefits, and 2) To capture the high-level system requirements, design the solution and develop the technical architecture.

You can watch our Sprint 4 show and tell here.

In this sprint we:

  • Finalised the User Research Report – which summarises the insights gathered, during the interviews and testing with residents, and the resulting recommendations.  (This will be published and shared, along with the other Phase 2 outputs, during the wrap-up of this stage).
  • Analysed 20 co-design survey responses completed by partners.  We also planned and ran 2 co-design workshop sessions with partners/ROs (with 17 external attendees, as well the HDC Subject Matter Experts).  We used a MIRO board to capture information and feedback during the sessions.  Our Service Designer then collated all of these insights and incorporated this into the next oteration of the Service Blueprint.
  • Started work on building the backlog of system requirements (in the form of both Epics & User Stories) – these discussions were led by our Product Manager.  The development backlog will continue to be refined and finalised during the wrap-up of this stage.
  • Continued the solution design, with work on the Technical Architecture and development of the ‘Service Matching’ logic getting underway.
  • Continued mapping of the local/regional/national support service ecosystem (using a tool called Kumu) as well as updating the project stakeholder map (those identified and engaged with during this phase).
  • Continued engagement with MHCLG-LDCU:
    • Discussed the ongoing development of the Service Monitoring & Evaluation Plan – we agreed that the next iteration will include the appropriate measures and metrics.
    • Discussed the next steps for the project & bidding for further funding with our assigned Collaboration Manager, who advised us that the proposal should include robust plans for solution scaling and wider adoption by other LA’s – this will be considered and discussed in more detail during the Phase 2 wrap-up.
  • Continued engagement the SAVVI Project engagement:
    • Attended weekly coordination meetings and provided weekly progress updates – to ensure ongoing alignment of our work with theirs.
    • Shared HDC’s planned ‘Cohorting’ approach – as the proposed targeting of the solution, to those who are potentially vulnerable, maps against the ‘Find’ part of the SAVVI process.  This will be shared in more detail in the HDC case study being developed by SAVVI.
    • Shared the Phase 1 DPIA (Data Protection Impact Assessment) with the ‘Information Governance Experts’ for their review and guidance to help inform development of a new DPIA for the project.
    • Met with the ‘Technical Expert’ and shared the work being done on the Needs & Risk Scoring Model, the Data and Service Matching model and we also discussed use of the Open Referral UK framework and standards etc.
  • Met with the University of Cambridge led ‘Artemis – How Are You’ project reps – to share information about our projects, and explore whether there are opportunities to collaborate in the future, and to share our learning.
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